Contact Us
We are committed to providing you with the best service experience. If you have any questions, suggestions, or need help, please contact us through the following methods.
Customer Support
Email Support
- General Support: [email protected]
Submit Issues
Bug Reports
If you find software issues, please report through:
- In-app Report: Click "Help" > "Report Issue" in the app
- Email Report: Send detailed description to [email protected]
- Include Information:
- Operating system version
- WeLook version number
- Steps to reproduce the issue
- Screenshots or error logs
Feature Suggestions
We welcome your suggestions and ideas:
- Email: [email protected]
- User Research: Regularly participate in our user research
FAQ
Before contacting us, you might want to check our Frequently Asked Questions, where you might find the answer you need.
Thank you for choosing WeLook, we look forward to providing better service for you!