Privacy Policy

We ("the Company") provide the "WeLook" service (hereinafter referred to as "the Service") with the aim of enriching people’s lives through our business. In handling personal information provided by customers, our officers and employees strictly comply with laws, national guidelines, and other regulations related to the protection of personal information. We exercise the utmost care in managing personal data and hereby establish this Privacy Policy (hereinafter referred to as "this Policy").

Definition of Personal Information

"Personal information" refers to information about an individual that can identify a specific person by name, date of birth, or other descriptions contained in such information (including information that can be easily cross-referenced with other data to identify a specific person).

Systems for Protecting Personal Information

To prevent leakage, loss, or damage of personal information and to ensure its safe management, we have established internal rules and provide necessary and appropriate supervision of our employees.

Provision of Personal Information to Third Parties

We do not provide personal information to third parties unless one of the following conditions applies. The same applies to providing personal information to third parties located overseas:

With the consent of the individual
When necessary to protect a person's life, body, or property and obtaining consent is difficult
When particularly necessary for the improvement of public health or the sound upbringing of children and obtaining consent is difficult
When cooperating with national or local government organizations or their representatives in performing duties prescribed by law and obtaining consent may hinder those duties
When outsourcing all or part of the business necessary for service operation or transferring the business
When required by law

Purpose of Use of Personal Information

After taking appropriate measures as specified in Section 2, we may use personal information for the following purposes:

(1) Personal information related to users of the Service:

To provide and inform about the Service
For identity verification and authentication
To customize the Service and advertising
For customer support, inquiries, and complaint handling
To conduct surveys
To send campaign prizes or gifts
To improve services and develop new offerings
To prevent misuse in violation of the Terms of Service
For marketing research, statistics, and analysis
For system maintenance and troubleshooting
For service announcements and operational communication
For other purposes specified individually in each service

(2) Personal information related to business partners:

For necessary business communication, contract execution, and negotiations
For management of partner information

(3) Personal information from inquiries:

For managing inquiry-related information
For responding to inquiries

(4) Personal information of seminar and event participants:

For managing and operating seminars and events
For communication and material distribution regarding seminars and events

(5) Personal information of job applicants:

To provide information, communicate, and notify applicants
For hiring decisions and evaluations

(6) Entrusted personal information:

To perform contracted work

For purposes of use not listed above, please contact us individually through the contact information provided.

Outsourcing of Personal Information

We may outsource all or part of the handling of personal information to the extent necessary to achieve the intended purposes. In such cases, we will sign a basic agreement or other necessary contracts and ensure that the outsourcing party properly manages personal information under appropriate supervision.

Correction of Personal Information

If the individual requests a correction, addition, or deletion ("correction, etc.") of their personal information on the grounds that it is inaccurate, we will, unless otherwise prescribed by law, conduct a prompt investigation within the necessary scope and take appropriate corrective measures based on the findings. We will notify the individual of the outcome.

Suspension of Use of Personal Information

If the individual requests the suspension or deletion of their personal information ("suspension of use, etc.") on the grounds that it has been handled beyond the disclosed purposes or was obtained through fraudulent means, we will promptly investigate and take appropriate measures. If suspension of use involves significant costs or is otherwise difficult to carry out, we may implement alternative measures to protect the individual’s rights and interests.

Procedures for Disclosure of Personal Information

Upon request from the individual, we will promptly respond regarding the notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties. However, we may refuse such disclosure if it is not required under the Personal Information Protection Act or other laws. Please note that a fee of 1,000 yen per request will be charged for disclosure requests.

Disclaimer

We bear no responsibility in the following cases:

If the individual voluntarily discloses personal information to a third party via the Service or other means
If information disclosed by the individual within the Service leads to the identification of the person

Use of Statistical Data

We may process acquired personal information into statistical data that cannot identify individuals. We may use such data without restriction. To better tailor our services and advertising to individual users, we may collect and use non-identifiable data such as:

Cookies, accessed URLs, content, and browsing history
IP address, browser type, language, etc., used when accessing the Service
Attribute information such as gender, occupation, and age
Location information sent from mobile devices
Device information (OS, device ID, computer name, etc.)

We may also provide such data to advertisers, data providers, or service providers for similar purposes.

Revisions

We may revise this Policy from time to time. Important changes will be posted along with the latest version on our website. Changes to the Policy shall take effect upon being posted on the website or within the app. However, changes due to amendments in laws will be made in accordance with prescribed procedures.

Contact regarding this Policy

[email protected]

Established: July 7, 2020

Privacy Policy ​

Privacy Policy